how it works
From training to matching and to the first mentoring session - this is how you get started with us
Our matching algorithm connects mentors and mentees based on their professional and personal profile information. Corporate clients can also add customized criteria and align them with their business goals. If the participants are ever not satisfied with their match, our 24/7 help desk will assist with a new matching.
After your employees have registered on the Volunteer Vision platform, they will receive all information they need for their mentorship. In our Training Center, they learn more about mentoring methods, how to use our software, as well as our e-learning content in short videos and are sensitized to diversity and inclusion in practice. Afterwards, both mentors and mentees are ready for their first session – no previous experience necessary.
The core of our software is our digital classroom, where mentor and mentee are connected via video chat. Integrated mentor scripts, videos, audio files, test questions, and case studies are available in each session to support their learning journey. Whiteboard, translation tools, upload capabilities and other features enable interactive and needs-oriented collaboration.
Via the manager account, our clients always have an overview of their employees’ progress. Besides basic information about the registered profiles, mentoring hours, and completed modules, they can also view user satisfaction as well as mentorship testimonials at a glance.